Systems Administrator

Job summary

DESCRIPTION About CTI Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online.

Qualifications

• Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004.
• Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind.

Responsibilities

• You'll work on innovative projects using the latest
• will include:
• Service & Incident Response: Working closely with the support team to efficiently respond to technical incidents, system alerts, and client-reported escalations, ensuring minimal downtime.
• Platform Maintenance: Assisting with the day-to-day management and optimisation of client cloud infrastructure, with a primary focus on Azure.
• System Administration: Managing web hosting environments, including Linux servers and Plesk, to ensure platforms are stable, secure, and performing optimally.
• Infrastructure Support: Supporting platform security, managing backup processes, and maintaining access controls across various client and internal systems.
• Documentation & Knowledge Sharing: Creating and maintaining clear platform documentation, runbooks, and handover notes to drive team knowledge and process consistency.
• Collaboration: Working with senior engineers on continuous improvement tasks, learning how to monitor system performance and contribute to automation efforts.
• Availability: Participating in an out-of-hours 24/7 rota (on call) to provide consistent coverage and quick resolution for critical issues.
• WHAT EXPERIENCE YOU NEED TO BE SUCCESSFUL
• To thrive as a Systems Administrator at CTI, you'll need a genuine passion for technology and a foundation in system administration, coupled with a hunger to learn and solve problems.
• This is an ideal role for someone just starting out who has formal training or an established interest in IT infrastructure and is ready to execute bravely.

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