Senior Software Engineer II-Enterprise Tools Engineering Architect

Job summary

Software Engineer: Enterprise Tools Engineering Architect – APM, Infrastructure, and Observability Platforms Work Location: Onsite, Framingham, MA Sta*** is business to business. You’re what binds us together.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a directly related field of study.
• 10+ years of progressive experience in observability, APM, and infrastructure monitoring, with demonstrated architecture-level ownership.
• What’s needed- Preferred
• Certifications in one or more observability platforms (e.g., New Relic, Dynatrace, Datadog, Splunk Architect/Consultant, FullStory).
• Experience with AI/ML-driven observability, anomaly detection, or AIOps platforms.
• Familiarity with generative AI or agentic frameworks applied to observability workflows.
• Experience in multi-vendor observability environments and tool rationalization efforts.
• Strong understanding of SRE practices including SLOs, error budgets, and reliability engineering.
• Experience supporting large-scale, high-traffic B2C and B2B platforms.
• We Offer:
• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)

Skills

Degrees

Industry

Company size