Principal Software Engineer, AWS Training and Certification Tech Services (TCTS)

Job summary

DESCRIPTION How often have you had the opportunity to define the technical architecture for an AI-powered learning platform that reaches millions of learners worldwide? Are you passionate about the intersection of conversational AI and education?

Benefits

Qualifications

• Ama*** Training & Certification (T&C) is looking for an experienced Principal Engineer who is excited about building the next generation of AI-driven learning experiences at global scale.
• 12+ years of software engineering with a proven track record of leading large-scale projects experience
• PREFERRED
• 5+ years of designing, developing, and delivering eLearning content experience
• Experience developing, deploying and managing AI products at scale
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
• The base salary range for this position is listed below.
• Your Amazon package will include sign-on payments and restricted stock units (RSUs).
• Final compensation will be determined based on factors including experience,
• and location.

Responsibilities

• As a Principal Engineer in AWS T&C organization, you'll be the technical leader for our Learning Experiences and AI capabilities — the learner-facing layer where every customer interaction happens.
• Own the full technical architecture of the AI-powered learning platform — multi-turn conversation management, user context management, goal-based learning UX, and real-time AI integration
• Govern zero-downtime change processes for customer-facing platforms serving millions of active learners — establishing canary deployment patterns, feature flag architecture, and rollback standards
• Architect AI-augmented experiences for enterprise customers and instructors
• Drive cross-team API contract negotiations and integration patterns across platform, content, and AI/ML services
• Author technical strategy documents and design specifications that set architectural direction for the organization
• Mentor and accelerate senior engineers across teams, raising the technical bar across the portfolio
• Drive the convergence of learning surfaces into a modular, unified learner experience layer
• About the team
• AWS Training & Certification (T&C) is the global learning and credentialing arm of AWS, reaching millions of individuals trained on AWS products and serving both individual learners (B2I) and enterprise customers (B2B).
• T&C Technical Services (TCTS) is the engineering organization that designs, builds, and operates all T&C products.

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