Jobs / Wel***

Lead Systems Operations Engineer

Wel*** · Charlotte, NC, United States
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Charlotte, NC, United StatesHybrid
Remuneration
Not specified
Location
Charlotte, NC, United States
Visa sponsorship
Sponsors visa

Job summary

Are you looking for more? At Wel***, we believe that a meaningful career is much more than just a job. It’s about finding all the elements that help you thrive, in one place.

Benefits

It means having a competitive salary, a robustPackage, and programs to support your work-life balance and well-being.It means being rewarded for investing in your community, celebrated for being yoAbout this role:This role sits at the intersection of engineering, service management, and reliaThe engineer defines and validates non‑functional

Qualifications

  • leads capacity and performance testing for high‑volume and peak payment events, and ensures robust replay, retry, and exception‑handling for event‑driven flows.
  • They own permit‑to‑operate readiness, cutover and early life support models, and ensure runbooks, on‑call readiness, and escalation paths are production‑grade before go‑live.
  • The role drives end‑to‑end observability, SLOs and error budgets, reduces alert noise, and analyzes early defect patterns to stabilize services.
  • Through chaos engineering, blameless RCAs, and continuous service improvement, this position strengthens recovery, reduces risk, and improves the reliability of critical payment platforms.
  • Learn more about the career areas and lines of business at wellsfargojobs.com.
  • In this role, you will:
  • Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
  • Make decisions on technical changes and enhancements
  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
  • Required

Degrees

Associate

Industry

AutomotiveBankingDefenseEducationEnergyMedia

Company size

Startup

Relocation

Yes